If it s just a single channel return to the channel and see if the sound has returned.
At t u verse cable box volume.
And when you check the volume of your tv or sound system the volume is maximized.
For internet for each month remaining on agmt activation fee 35 for u verse tv equip non return add l fees apply.
Not all speeds available in all areas.
It may be a problem with the station provider and not u verse.
Turn on your tv.
Release both the at t key and.
Without releasing the at t key press and hold the ok key simultaneously.
Then it ll control the internal volume of the stb by using the volume buttons.
Watch this at t u verse tv support video for common solutions if you re experiencing a problem with your u verse tv picture or sound quality.
Forums us isps non cable at t u verse low volume.
Before calling tech support.
Geographic and service restrictions apply to at t internet and u verse tv services.
If necessary refer to your tv s manual to change the input.
Plug your at t u verse receiver into the wall to give it power.
Press and hold the menu key then press and hold the ok key.
New approved residential customers only.
Make sure all connections are secure between your receiver and your tv.
You may need to turn the volume up on the at t u verse cable box.
First turn your tv volume to about halfway.
First check if there is loose cables on the back of your tv sound system and stb.
Tune to another channel to see if the volume issue is limited to just this channel or all channels.
Using your tv s remote control not your at t u verse tv remote control select input tv video or source to change your tv to the corresponding input.
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Press and hold the at t key on the remote control.
In fact with cable i didn t have this issue and the cable box was hooked up in exactly the same way to both tvs.
When you do this the max volume on the box will show as 25.
Your tendency is to think there is something wrong with your uverse cable box and you want to call tech support.
When you re finished just program back for your tv.